SubFinder System
Employee Instructions

Phone Number: (757) 430-3681

In addition to calling SubFinder, you must also leave a message for the AP responsible for securing subs. Third nine weeks, this is Todd Sherman (757) 648-5350 x 85397.

You may also report absences via Subfinder Online. Your Login is your Last Name, PW is your SSN.

You can call SubFinder to record, review, or cancel absences, and to review and change your personal information. When reporting an absence, ALWAYS wait for the job number before disconnecting or your absence may not be recorded. Remember that SubFinder only works from touchtone telephones.

MAIN MENU
To Report an Absence Press 1
To Review an Absence Press 2
To Cancel an Absence Press 3
To Review Personal Information Press 4
To Leave the SubFinder System Press 9

To Report an Absence
When reporting an absence, SubFinder wil require the following information:

  • Date(s) and times of the absence
  • Reason for the absence
  • Is a substitute required for the absence
  • Date(s) and times the substitute is required
  • Any special instructions for the substitute
From the Main Menu Press 1
 
SubFinder will play the Absence Menu:
 

   For all day today

 Press 1

   For all day the next work day

 Press 2

   To enter specific dates and times

 Press 3

   To return to the Main Menu

 Press 9

(1) For All Day Today or (2) For All Day the Next Work Day:

From the Absence Menu Press 1
 

For all day today

 Press 1

For all day the next work day

 Press 2
 
SubFinder will play the absence date and times

   If correct

 Press 1

   If incorrect

 Press 2

Enter the Absence Reason:

SubFinder will play a list of absence reasons. Press the number of the appropriate reason followed by the pound sign (#).
 
SubFinder will repeat the reason

   If correct

 Press 1

   If incorrect

 Press 2

Is a Substitute Required for the Absence?

If a sub is required for the entire absence Press 1
If a sub is required for part of the absence Press 2
If a sub is not required Press 3

Report Nnormally or Request:

To let SubFinder select a substitute for you Press 1
To request a specific substitute Press 2
To return to the Main Menu Press 9
 
If you are requesting a specific substitute, enter that substitute's assigned ID # followed by the pound sign (#).

Record Special Instructions:

To record special instructions Press 1
Otherwise Press 2
 
If you press 1, record a short message after the tone. When you are finished, press thepound sign (#).
SubFinder will repeat the message

   If correct

 Press 1

   If incorrect

 Press 2

Get the Job Number:

ALWAYS wait for the job number before disconnecting or the absence may not be recorded.

(3) To Enter Specific Dates and Times:

From the Absence Menu Press 3
 
Enter the first date of the absence (MMDD) followed by the pound sign (#). To begin the absence today, press star (*).
 
Enter the time the absence begins (HHMM) followed by the pound sign (#).

   For AM

Press 1

   For PM

Press 2
If the absence begins at the start of the work day, press star (*).
 
Enter the last date of the absence (MMDD) followed by the pound sign (#). For a single day absence, press star (*).
 
Enter the time the absence ends (HHMM) followed by the pound sign (#).

   For AM

Press 1

   For PM

Press 2
If the absence ends at the end of the work day, press star (*).
 
SubFinder will repeat the date(s) and times of the absence

   If correct

 Press 1

   If incorrect

 Press 2

From this point forward SubFinder will follow the same procedures used when reporting an absence for All Day Today or All Day the Next Work Day.

To Review an Absence:

From the Main Menu Press 2
 
SubFinder will play all your scheduled absences, if any exist, beginning with the next scheduled and moving forward. After each absence you will be given some of the following options:
 
To hear the absence again Press 2
To hear the next absence Press 3
To cancel the absence

Press 4
To change the special instructions Press 5
To record special instructions Press 6
To return to the Main Menu Press 9
 
Option #4 will only be available if you are calling prior to the cancellation deadline established by your district. If you press 4, SubFinder will ask for confirmation.

   To confirm cancellation

 Press 1

   Otherwise

 Press 2
 
Option #5 will only be available if you originally recorded special instructions. If you press 5, record the new message after the tone. When you are finished, press the pound sign (#). SubFinder will repeat the message.

   If correct

 Press 1

   If incorrect

Press 2
 
Option #6 will only be available if you did not originally record special instructions. If you press 6, record the message after the tone. When you are finished, press the pound sign (#). SubFinder will repeat the message.

   If correct

 Press 1

   If incorrect

Press 2

To Cancel an Absence:

From the Main Menu Press 3
 
 Enter the job # followed by the pound sign (#).
 
 SubFinder will play the absence

   To cancel the absence

 Press 1

   To return to the Main Menu

 Press 9
 
 If you press 1, SubFinder will ask for confirmation

   To confirm cancellation

 Press 1

   Otherwise

 Press 2

To Review Personal Information:

From the Main Menu Press 4
 
SubFinder will play the site where you work, your work times, your primary job position, and your name as recorded. To change your site, work times, or primary job position, contact your supervisor.
To record your name Press 1
To record your itinerant message Press 2
To return to the Main Menu Press 9
 
If you press 1, wait for the tone and record your name. When you are finished, press the pound sign (#). SubFinder will repeat your name.

   If correct

 Press 1

   If incorrect

 Press 2
 
 Option #2 will only be available if you are set up within SubFinder as an itinerant employee. If you press 2, wait for the tone and record your itinerant message - usually your schedule for the week. When you are finished, press the pound sign (#). SubFinder will repeat the message.

   If correct

 Press 1

   If incorrect

 Press 2